Hvala
što ćete izdvojiti svoje vrijeme i popuniti našu anketu!
Thank you
for taking your time to complete this survey!
Putujete li danas niskobudžetnom ili redovitom zrakoplovnom linijom?
Are you currently traveling by a low-cost or full-service airline?
Koji su vaši glavni motivi za kupnju u duty free trgovinama? (molimo označite tri najvažnija)
What are your main motivations for shopping in duty-free stores? (please select the three most important)
Koliko ste zadovoljni našom ponudom prema sljedećim kriterijima?
Sveukupna kvaliteta
How satisfied are you with our offerings based on the following criteria?
Overall quality
1
2
3
4
5
Koliko ste zadovoljni našom ponudom prema sljedećim kriterijima?
Vrijednost za novac
How satisfied are you with our offerings based on the following criteria?
Value for money
1
2
3
4
5
Koliko ste zadovoljni našom ponudom prema sljedećim kriterijima?
Širina asortimana
How satisfied are you with our offerings based on the following criteria?
Range of products
1
2
3
4
5
Koliko ste zadovoljni našom ponudom prema sljedećim kriterijima?
Raspoloživost proizvoda
How satisfied are you with our offerings based on the following criteria?
Product availability
1
2
3
4
5
Koliko ste zadovoljni našom ponudom prema sljedećim kriterijima?
Raspoloživost noviteta
How satisfied are you with our offerings based on the following criteria?
Availability of novelties
1
2
3
4
5
Koje vas vrste promocija potiču na kupnju?
What types of promotions encourage you to make a purchase?
Jeste li zadovoljni promotivnim izborom alkoholnih pića u trgovini Aelia Duty Free Zagreb?
Are you satisfied with the promotional selection of alcoholic beverages at Aelia Duty Free Zagreb?
Što vam od alkoholnih pića nedostaje u ponudi?
What alcoholic beverages are missing from our Offer?
Jeste li zadovoljni promotivnim izborom slatkiša u trgovini Aelia Duty Free Zagreb?
Are you satisfied with the promotional selection of sweets at Aelia Duty Free Zagreb?
Što vam od slatkiša nedostaje u ponudi?
What kind of sweets you are missing from our offer?
Jeste li zadovoljni promotivnim izborom parfema i kozmetike u trgovini Aelia Duty Free Zagreb?
Are you satisfied with the promotional selection of perfumes and cosmetics at Aelia Duty Free Zagreb?
Što vam od parfema i kozmetike nedostaje u ponudi?
What perfumes and cosmetics are missing from our offer?
Jeste li zadovoljni promotivnim izborom lokalnih hrvatskih proizvoda u trgovini Aelia Duty Free Zagreb?
Are you satisfied with the promotional selection of local Croatian products at Aelia Duty Free Zagreb?
Što vam od lokalnih hrvatskih proizvoda nedostaje u ponudi?
Are you missing some local Croatian products from our offer?
Ograničavaju li vas u kupnji restrikcije koja se odnose na prtljagu?
Do luggage restrictions limit your shopping purchases?
Znate li da su cijene u trgovini Aelia Duty Free Zagreb povoljnije u usporedbi s maloprodajnim trgovinama u gradu?
Are you aware that the prices at Aelia Duty Free Shop in Zagreb are more favourable compared to retail stores in the city?
Jeste li upoznati s uslugama koje nudimo u trgovini Aelia Duty Free Zagreb?
Are you familiar with the services we offer at Aelia Duty Free Shop in Zagreb?
Kakve biste dodatne usluge željeli da trgovina Aelia Duty Free Zagreb nudi?
What additional services would you like Aelia Duty Free Zagreb to offer?
Nedostaju li vam određene opcije plaćanja u trgovini Aelia Duty Free Zagreb?
Are there any payment options you feel are lacking at Aelia Duty Free Shop Zagreb?
Koliko ste zadovoljni cjelokupnim kupovnim okruženjem (uređenje prostora, ponuda, osoblje) u trgovini Aelia Duty Free Zagreb?
How satisfied are you with the overall shopping environment (store layout, offerings, staff) at Aelia Duty Free Shop Zagreb?
Što vam nedostaje u kupovnom okruženju (uređenje prostora, ponuda, osoblje) trgovine Aelia Duty Free Zagreb?
What do you feel is lacking in the shopping environment (store layout, offerings, staff) at Aelia Duty Free Shop Zagreb?
Kako biste opisali uslugu i osoblje trgovine Aelia Duty Free Zagreb na temelju dosadašnjeg iskustva?
How would you describe the service and staff at Aelia Duty Free Zagreb based on your previous experience?